Faq

Q: How long does it take to process an order?

A: Orders are typically processed within 1-2 business days. During peak seasons, processing may take longer.

Q: What are the shipping options available?

A: We offer standard and express shipping. Delivery times vary based on your location and the shipping option chosen.

Q: Do you ship internationally?

A: Yes, we ship to most countries worldwide. Please note that international shipping may incur additional customs fees.

Q: What is your return policy?

A: We accept returns within 30 days of purchase. Items must be unworn, with tags attached, and in original packaging.

Q: How do I initiate a return or exchange?

A: Please contact our customer service team to initiate a return or exchange. We will provide you with detailed instructions.

Q: What payment methods do you accept?

A: We accept all major credit cards, PayPal, and Apple Pay.

Q: Is my payment information secure?

A: Yes, we use advanced encryption technologies to ensure your payment information is secure.

Q: Are all items in stock on your website?

A: We strive to keep our inventory up-to-date. If an item is out of stock, it will be indicated on the product page.

Q: Can I find size charts on your website?

A: Yes, size charts are available on each product page to help you choose the correct size.

Q: How can I contact customer support?

A: You can reach our customer support team via email at [email protected] or through our contact form on the website.

Q: What are your customer service hours?

A: Our customer service team is available Monday to Friday, 9 AM to 6 PM EST.